Terms & Conditions
- Age Requirements
- Open to children aged 4 to 16 years.
- Group Size and Structure
- Groups of 4 to 6 participants per court, organized by age and skill level.
- Fees and Refunds
- Fees must be paid in advance (full term or monthly). Payments are non-refundable. Changing and schedule will be communicated in advance.
- Waiting List and Cancellations
- A waiting list is maintained for cancellations, with notifications if a spot opens. Advance notice will be given for class cancellations.
- If the child misses a lesson, a recovery lesson can be schedule (subject to availability).
- Health and Safety
- Participant safety is prioritized. Parents/guardians must ensure their child is fit to participate. WPA is certified in First Aid.
- Conduct and Behaviour
- Participants must show good sportsmanship and follow coach instructions. Disruptive behaviour or failure to meet age/skill requirements may result in withdrawal.
- Clothing and Equipment
- Appropriate sportswear is required. WPA is not liable for lost or damaged personal items.
- Content and Social Media
- WPA may post content (photos/videos) of participants on social media and the website. Enrolment implies consent to use this content for promotional purposes.
- Amendments to Terms and Conditions
- WPA can amend these terms at any time. Changes will be communicated via email or the website.
- Communication
- WPA will make reasonable efforts to respond to inquiries and concerns within 2 business days.
- Emergency Contact
- Parents/guardians must provide emergency contact information and keep it updated.
- Feedback and Complaints
- WPA encourages feedback and will address complaints in a timely and fair manner. A formal complaint process is available upon request.
- Session Timing and Duration
- Sessions will start and end as scheduled. Changes to session timing will be communicated in advance.
- Accessibility
- WPA is committed to providing an inclusive environment. Special requests or accommodations should be communicated to us prior to enrolment.